9 April 2017

Hotel Recruitment: Apply for Hotels.ng Recruitment for Customer Support Executive in Lagos


If you are a born problem-solver with smart and fast solutions in the heat of the moment and you have a passion for friendly service, come join us provide the best in class service to every customer and accommodation/hotel involved in the Hotels.ng experience.

Vacant Position: Customer Support Executive


A degree or its equivalent
Must possess good customer
relationship skills.

Applicant must be a computer literate (proficient in the use of Word, Excel, Power Point).

Applicant must be organized, vibrant, energetic and a go -getter.

Perfect Telecommunication skills multitasking ability must be able to work under
minimal supervision.

Hotels.ng offer:

A unique education in launching and scaling new internet concepts.

Become part of a highly
professional and dynamic team working around the world.

An attractive salary package

An unparalleled personal and professional growth as our long term objective is to train the next generation of leaders for our future internet ventures

Job Description:

On a daily basis, you will send a lot of emails and make a lot of phone calls.

Answer inquiries regarding
information such as schedules, accommodations, procedures, and policies.

Plan routes, itineraries, and
accommodation details, and
compute fares and fees, using
schedules, rate books, and

ALSO READ: Jobforall.ng Review: How to Apply for Ongoing Federal Government Recruitment Exercise

Provide customers with travel suggestions and information sources, such as guides, directories, brochures, and maps.

Contact customers or travel
agents to advise them of
reservation changes or to
confirm reservations.

Prepare customer invoices and accept payment.

Promote particular destinations, tour packages, and other travel services.

Contact motel, hotel, resort, and travel operators to obtain current advertising literature.

Confer with customers to
determine their service
requirements and travel

Determine the availability of
space on travel dates requested by customers, assigning requested spaces when available.

Maintain computerized
inventories of available
passenger space and provide
information on space reserved or available.

Make and confirm reservations for transportation and
accommodations, using
telephones and emails.

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