If you are a born problem-solver with smart and fast solutions in the heat of the moment and you have a passion for friendly service, come join us provide the best in class service to every customer and accommodation/hotel involved in the Hotels.ng experience.
Vacant Position: Customer Support Executive
A degree or its equivalent
Must possess good customer
Applicant must be a computer literate (proficient in the use of Word, Excel, Power Point).
Applicant must be organized, vibrant, energetic and a go -getter.
Perfect Telecommunication skills multitasking ability must be able to work under
A unique education in launching and scaling new internet concepts.
Become part of a highly
professional and dynamic team working around the world.
An attractive salary package
An unparalleled personal and professional growth as our long term objective is to train the next generation of leaders for our future internet ventures
On a daily basis, you will send a lot of emails and make a lot of phone calls.
Answer inquiries regarding
information such as schedules, accommodations, procedures, and policies.
Plan routes, itineraries, and
accommodation details, and
compute fares and fees, using
schedules, rate books, and
Provide customers with travel suggestions and information sources, such as guides, directories, brochures, and maps.
Contact customers or travel
agents to advise them of
reservation changes or to
Prepare customer invoices and accept payment.
Promote particular destinations, tour packages, and other travel services.
Contact motel, hotel, resort, and travel operators to obtain current advertising literature.
Confer with customers to
determine their service
requirements and travel
Determine the availability of
space on travel dates requested by customers, assigning requested spaces when available.
inventories of available
passenger space and provide
information on space reserved or available.
Make and confirm reservations for transportation and
telephones and emails.
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